Inbound Gateway vs Outbound Relay — When You Need Each
routerTL;DR: Gateway = Inbound Shield, Relay = Outbound Clean IP
Inbound gateway: your domain's MX records point to our gateway. All incoming mail is scanned for spam, viruses, phishing, and malware before forwarding to your actual mail server. Your users never see malicious mail. Outbound relay: your apps/servers send via our SMTP endpoint. We sign with DKIM, send from clean IPs, and handle bounce management. Your domain's sending reputation improves and inbox rates increase.
Inbound filtering for on-prem Exchange or hybrid M365 setups.
Outbound relay for password resets, notifications, order confirms.
Send newsletters and abandoned cart mail with great deliverability.
Clean outbound relay for corporate mail when your IP gets listed.
Combine with our archiving service for full lifecycle mail compliance.
ISPs and MSPs can offload filtering and relay for customer mail.
