Get in touch
Sales, support, abuse reports, partnerships — pick the channel that fits and we'll get back to you fast.
Sales
Pricing, custom configs, enterprise quotes, partnership inquiries.
[email protected]
Under 2 hours, Mon–Fri
Technical Support
Server issues, migrations, configuration help, billing questions.
[email protected]
Under 5 minutes, 24/7
Abuse / DMCA
Report abusive content, copyright complaints, or security issues.
[email protected]
Under 1 hour, 24/7
Press & Partnerships
Media inquiries, integration partnerships, affiliate program.
[email protected]
Under 24 hours, Mon–Fri
Live Chat
Available 24/7 — click the chat bubble in the bottom-right corner of any page.
Typical response: under 1 minute when agent online.
Headquarters
Serversium Technology
Izmir, Turkey
Open Mon–Fri, 9 AM–6 PM (UTC+3)
Contact FAQ
Common questions about getting in touch with our team.
What are your support hours?expand_more
Technical support is 24/7/365, including weekends and holidays. Sales hours are Monday–Friday 9 AM–6 PM (Turkey time, UTC+3), but we respond to urgent inquiries outside hours.
How fast is your response time?expand_more
Technical tickets average under 5 minutes for first response. Sales inquiries average under 2 hours during business hours. Live chat is typically instant when an agent is available.
Do you offer phone support?expand_more
Yes, for existing customers on Business+ plans. Phone numbers and direct lines are provided after account setup.
What languages do you support?expand_more
English and Turkish on all channels, 24/7. We can handle limited correspondence in German and French.
Can I get a sales call before purchasing?expand_more
Yes. Email [email protected] or use the contact form below to schedule a call. We're happy to walk through plans, custom configurations, and enterprise SLAs.
Where is your office?expand_more
Headquarters in Izmir, Turkey. Data center facilities also in Turkey. Sales and support distributed globally across time zones for 24/7 coverage.